THE WORK:

• Proactively manage orders on hold, communicating reasons to customers (via phone and emails) and demonstrating continuous learning of company policies.
• Review customer accounts and credit limits, submit credit related requests on behalf of customers, resolve past-due invoices, and engage in dispute cases to enhance skills in financial analysis and dedication to ongoing improvement.
• Collaborate closely with AR manager, handling credit-related requests and providing insights on customers payment behavior reports.
• Ensure constant progress in financial operations by generating and sending missing invoices, statements of account, open balance letters, sending dunning letters, solving of unidentified or unapplied payments and credit notes, and sending debtors to legal collection agencies.
• Prepare documentation, including write-offs, notes or list of uncollectable debtors, and take on advanced tasks to support the team.

Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.
With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

WHAT’S IN IT FOR YOU?

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
• Access continuous learning opportunities.
• Work on projects for international clients, expanding your skills set.

HERE’S WHAT YOU’LL NEED:

• Availability to work in a 50/50 hybrid mode in Warsaw office
• Fluent English and French (C1 level)
• Minimum 1 year of experience in collections required
• Dilligence, proactiveness, and attention to details
• Motivation and eagerness to pick up challenges
• Great communication skills

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they donand#39;t meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

WHAT WE BELIEVE:

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.