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Customer Success Mgmt Specialist with English - Licensing
location iconLocations: Warszawa
level iconLevel: specialist
time iconWorking hours: Full time
Work model: Hybrid

Customer Success Mgmt Specialist

with English - Licensing

Customer Success Mgmt Specialist with English - Licensing

The purpose of the Licensing Associate is to help enable compelling licensing cloud deals for Microsoft Customers. You will be expected to:

  • Renew and expand the portfolio of Microsoft Customer Commercial VL agreements in line with Microsoft Growth and Cloud strategy.
  • Work with internal and external teams, including Vendor Tele Renewal specialists VT RS , Microsoft Field Representatives Commercial Executives CE , Microsoft Channel Partners LSP and Operational resources CLO.


  • Support Microsoft Cloud and Licensing deals for the designated Territory region,
  • Work with RS PCM to provide the best licensing solution for the customer and how to execute this aligned to Microsoft strategy policy,
  • Assist Vendor sales teams in developing and selling Cloud licensing solutions Assist in strong positioning of Microsoft Cloud Services,
  • help develop accurate, relevant and complete financial analyses highlighting the benefit of Microsoft Cloud,
  • Provide guidance around specific Online contract language, product licensing and assist in identifying Cloud Services whitespace.


  • In depth understanding of Microsoft Commercial VL licensing programs particularly EA, MPSA, MCA CSP,
  • Knowledge and experience of Microsoft or other Cloud and Online Services solutions,
  • Experience working with understanding negotiations in licensing contracts.
  • Positive attitude Collaborative Team player,
  • Excellent communication and analytical skills,
  • Passion for working with Microsoft technology and accredited partners,
  • Experience in establishing trusted advisor strategic consultant relationships with internal and external stakeholders,
  • Able to help customers make the best choices in tough macroeconomic environments.


  • 4 year degree preferred
  • 2-3 years of Licensing experience
  • Experience working with or selling Office 365, M365, Azure, Modern work, Biz apps preferred
  • English and Polish on C1 level


  • Work on a project for an international Client from Fortune 500 list
  • Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
  • Opportunity to grow in technical or sales or management path,
  • Opportunity to pass MSFT Certifications
What we can offer
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly offices
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activites and outings
  • Access to MyBenefit platrofm
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

This job is no longer available

Recruitment process for this position has ended.

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  • iconCustomer Service, BPO/SSC
  • iconEnglish, Polish
  • iconWarszawa, mazowieckie

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