Digital Advertising Analyst
with English
Digital Advertising Analyst with English
What will you do:
- Provide excellent email call support to advertisers, agencies, and client sales representative on Ads product suite with clear and timely communication, quality deliverables, and innovative solutions
- Perform proactive and reactive analyses of campaign delivery to increase performance and drive revenue
- Diagnose and troubleshoot technical issues that prevent customers from succeeding on our ad platforms
- Be an expert on digital ad ecosystems use data to troubleshoot campaign delivery, reporting, ad performance, and respond to campaign optimization queries
- Maintain established QA scores on responses and adhere to operational KPIs
What do we expect:
- 1 year working in Zendesk, Salesforce or similar CRM
- Comfortable leveraging multiple tools to debug and troubleshoot
- Excellent written, verbal, and presentation skills with strong interpersonal skills
- Strong attention to detail and organizational skills and track record of working towards established KPIs
- Customer centric approach with a strong sense of empathy for customer issues and needs
- Bachelor s degree or relevant experience in Marketing, Advertising, STEM, or related field
- Minimum 1 year in digital advertising, ad operations, technology, or another related field
- Solid understanding of programmatic ad buying and auction marketplace dynamics
- Experience in ad trafficking, ad support and experience performing quality assurance checks and debugging issues with active campaigns.
- Strong analytical skills, with demonstrable experience working with large data sets to solve business problems, leveraging Excel or Gsheets
- Working within a data platform such as Looker or Tableau, will be a strong asset
- Availability to work in a 50/50 hybrid mode in the Warsaw office.
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
