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Goldman Recruitment
Senior HR Administrator with French
Goldman Recruitment
location iconLocations: Warszawa
level iconLevel: specialist
time iconWorking hours: Full time
Work model: Hybrid
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, an international consumer goods company, we are looking for a candidate for the position of Senior HR Administrator with French.


Senior HR Administrator with French
Senior HR Administrator with French
Work place: Warszawa
Ref. no 62/11/2024/AK/11577/3348

Requirements
  • solid understanding of ES and HR policies and processes​,
  • proficiency with Employee Services (ES) systems​,
  • proficiency in English and French (C1),​
  • service-oriented mindset ​,
  • demonstrated ability to partner with business units and collaborate with different teams,​
  • strong interpersonal skills with the ability to communicate clearly and effectively,​
  • CI skills, including proses documentation,
  • capable of managing multiple tasks simultaneously while maintaining high accuracy and attention to detail.
Responsibilities
  • serve as the initial contact for all employee services and HR-related questions,
  • navigate the ticketing system effectively to liaise with HR Administration, Payroll, HR Business Partners, Talent Acquisition, Talent Management, Learning, and other departments,
  • co-create and maintain a comprehensive knowledge base to equip employees with resources for frequent questions,
  • promote self-service tools to streamline employee service and HR experiences,
  • resolve Tier 1 tickets promptly, ensuring accurate processing of employee data and queries,
  • document all interactions and ensure follow-through on escalated cases until resolution,
  • develop and maintain trusted relationships with employees and managers,
  • deliver services with a high level of professionalism and empathy to build trust and credibility,
  • facilitate collaboration among teams to improve service delivery and reduce response times,
  • work with various departments to enhance overall efficiency and service quality,
  • conduct training sessions for new hires and managers on ES tools and processes,
  • support ongoing learning and development to improve team capability and service quality,
  • embrace and promote a culture of continuous improvement,
  • identify opportunities for process enhancements and best practices to optimize service delivery.
We offer
  • hybrid work model (2 days a week in the office in Warsaw),
  • flexible working hours,
  • private medical care, sport card, life insurance, annual bonus and other additional benefits,
  • an international and friendly work environment in a fast-growing SSC.

Details

  • iconAdministration, Human Resources
  • iconEnglish, French
  • iconWarszawa, mazowieckie

Company profile

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