THE INTERNSHIP

We’re excited to offer a paid internship in our Helpdesk team within the Finance Operations Team! If you're looking for a chance to develop new skills and gain valuable experience in vendor management, this is the perfect opportunity for you. You will support the daily operations of the Order to Cash (OTC) teams, helping to ensure smooth financial processes in communication with both customers and vendors. If you'e ready to learn, grow, and be part of a friendly and supportive team, we’d love you to join us!

What you will do:

• Assisting in recording and managing vendor requests and inquiries in our workflow system, Service Now
• Helping communicate with vendors via phone and email to address any issues they might have
• Supporting in routing vendor inquiries to the right teams for review and action, following our point of contact matrix
• Assisting in resolving vendor requests and inquiries independently, without the need for client referral
• Ensuring that all vendor requests and inquiries are accurately logged and tracked in the system
• Collaborating with internal teams to make sure vendor issues are resolved in a timely and efficient manner

WHAT WE’RE LOOKING FOR

• Interest in ​​finance and willingness to contact business clients.
• English and French proficiency at a minimum B2 level.
• Current student status (required to be added as attachment when applying).
• Good communication skills (both written and spoken).
• A team player who can also work independently.
• Strong attention to detail and great organizational skills.
• Availability: 40 hours per week (8 hours daily) or 20 hours (4 hours daily).