THE WORK:

• Collecting due receivables according to procedures.
• Handling emails andamp; phone calls (external customers and internally to account managers).
• Influencing customers, negotiating and building business relationships with stakeholders.
• Cooperating with internal departments (finance and sales teams).
• Accounts reconciliation and allocation of incoming payments.

Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.

With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

WHAT’S IN IT FOR YOU?

• Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
• Access continuous learning opportunities.
• Work on projects for international clients, expanding your skills set.

HERE’S WHAT YOU’LL NEED:

• Knowledge of English and French language (min. B2 level in both is required).
• Excellent communication and good negotiation skills.
• Full-time availability, 8 hours daily from Monday to Friday.
• Good knowledge of MS Office package.
• Strong attention to detail and commitment to high quality and efficiency.
• Problem-solving attitude and well-developed organizational and time-management skills.
• Ability to quickly adapt to process changes and fast-paced environment.

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

BONUS POINTS IF YOU HAVE:

• Experience in Customer Service, Call Center, OTC Collections, BPO, Shared Services.
• Strong analytical skills and legal background, including legal translations.