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Goldman Recruitment
Junior Specialist with French (Customer Support)
Goldman Recruitment
location iconLocations: Kraków
level iconLevel: intern/junior
time iconWorking hours: Full time
Work model: Hybrid
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, an international company with a strong market presence, recognized for its high standards and modern approach to business services, we are looking for motivated and detail-oriented individuals to join their team in Kraków. The company offers a dynamic work environment, real opportunities for growth, and a supportive, collaborative culture.


Junior Specialist with French (Customer Support)
Junior Specialist with French (Customer Support)
Work place: Kraków
Ref. no 94/7/2025/KW/12554/4129

Requirements
  • very good command of English and French (minimum B2 level),
  • strong interpersonal and communication skills,
  • genuine enthusiasm for delivering exceptional customer experiences,
  • open-minded attitude and motivation to grow within an international environment.
Responsibilities
  • supporting customers in planning and managing their travel-related arrangements,
  • recommending tailored products, services and pricing options based on customer needs,
  • assisting with booking processes, modifications, and post-purchase support,
  • guiding users through the client’s online platform and self-service tools,
  • handling customer feedback and inquiries via phone, email and digital channels from international markets.
We offer
  • hybrid work model,
  • exceptional travel benefits, including free and discounted tickets for you and your loved ones,
  • a clear and structured career path within a globally recognized, international company,
  • comprehensive onboarding and continuous training, supported by the latest technology,
  • a competitive package of social benefits and employee rewards,
  • modern office space located on the top floor in the very heart of the city,
  • permanent employment opportunities and long-term career stability,
  • access to a flexible benefit platform allowing personalized benefit selection,
  • annual performance-based salary review,
  • internal performance rewards for top achievers,
  • company-sponsored investment fund with attractive employer contributions.

Details

  • iconCustomer Service
  • iconEnglish, French
  • iconKraków, małopolskie

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