Ad Operations Junior Specialist (Digital Advertising)
with English
Ad Operations Junior Specialist (Digital Advertising) with English
THE WORK
Campaign Execution & Digital Ads Support
- Support the setup, management and optimization of digital advertising campaigns
- Perform campaign trafficking, updates and basic troubleshooting following defined workflows
- Ensure tasks are completed accurately and in line with guidelines and timelines
SLA & Queue Management
- Manage assigned tasks and queues under guidance from the team
- Learn how to prioritize work based on urgency and business impact
- Support timely delivery while maintaining attention to detail, even with higher volumes
Quality & Accuracy
- Support error‑free task execution and structured handoffs
- Follow documented workflows and quality frameworks
- Participate in quality reviews and apply feedback to improve performance
Client & Stakeholder Communication
- Support communication with Account Managers and Ads Operations teams (via tools like Jira)
- Provide clear and accurate status updates on assigned tasks
- Learn how to set realistic expectations and escalate risks appropriately
Collaboration & Flexibility
- Work closely with your team and support different business verticals when needed
- Adapt to shift schedules and changing business priorities
- Support coverage during peak periods, public holidays or staffing gaps
WHAT WE'RE LOOKING FOR
Required:
- English proficiency at minimum B2+ level (written and spoken)
- Interest in digital advertising, media or ad operations
- Strong attention to detail and willingness to learn
- Ability to work under pressure and manage priorities
- Flexibility to work in a shift‑based environment
Preferred:
- Education in the field of, or completion of courses/training (ideally in Marketing, Advertising, Sales, or related fields)
- First experience (internship, traineeship or entry‑level role) in digital media or operations
- Understanding of the digital advertising ecosystem
- Good communication skills and a team‑oriented mindset
WORK ARRANGEMENTS
We work with clients from the United States and Canada.
Because of the time difference, we work on different shifts to support them during their working hours.
- You can work on two main shifts: morning shift: (9:00 AM – 5:00 PM CET); afternoon shift: 3:00 PM – 11:00 PM CET
- Some team members also work weekend shifts. These are planned in advance and follow local labour law.
- When the time changes (daylight saving time), your shift may start one hour earlier or later.
- This role requires flexibility to adapt to business needs.
- Weekend work (Saturday and/or Sunday) may be required, depending on business volume.
- Work is carried out in a hybrid setup (50%/50%), based on business requirements.
- The first 3 weeks will include in-office training.
- The office is located in the Proximo II building, ul. Przyokopowa 26, Warsaw.
- More details will be provided during the hiring process.
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
Marketing & PR, BPO/SSC
English
