Collections Specialist
with German (hybrid from Warsaw)
Collections Specialist with German (hybrid from Warsaw)
THE WORK
- Execute industry-leading collections strategies for business-to-business (B2B) Clients, ensuring timely and efficient recovery of outstanding receivables.
- Establish and sustain strong, collaborative relationships with Clients to foster trust, loyalty, and long-term business engagement.
- Address and resolve customer inquiries with efficiency and professionalism, ensuring prompt and accurate responses to maintain high service standards.
- Consistently adhere to service level agreements (SLAs) and key performance indicators (KPIs) through disciplined execution and performance tracking.
WHAT’S IN IT FOR YOU
- Enhance and expand expertise in collections within a business-to-business (B2B) context, with a focus on payment terms, credit limit management, and effective dispute resolution.
- Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
- Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.
HERE’S WHAT YOU’LL NEED
- Knowledge of English (min. B2 level) and German (min. C1 level) language.
- At least 1 year of experience in Credit, Collections, Accounts Receivable operations.
- Full time availability (8 hours from Monday to Friday).
- Strong communication and interpersonal skills essential for contacting clients email and phone in a B2B (Business-to-Business) setting.
- Knowledge of Microsoft Office, and experience in Microsoft Excel.
- Strong attention to detail and analytical skills.
- Effective time management and task prioritization.
Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
Finance & Accounting, BPO/SSC
English, German
