THE WORK:

• Configuration Management: update and maintain digital service catalogs in client-specific systems.
• Change Request Handling: analyze, prioritize, and implement change requests efficiently, ensuring compliance with project standards.
• Stakeholder Interaction: collaborate with project leads and business teams to clarify requirements and prioritize tasks.
• Process Improvement: identify opportunities to streamline workflows and enhance configuration practices.
• Tool Expertise: utilize proprietary configuration tools effectively, along with Jira for task tracking and reporting.

WHAT’S IN IT FOR YOU?

• Work in an international environment with cutting-edge automotive technologies.
• Hybrid work model and flexibility to support work-life balance.
• Opportunity to develop expertise in configuration management and grow toward advanced technical roles.

• Strong technical mindset with problem-solving abilities.
• Experience in change request management and familiarity with Jira or similar software.
• Analytical skills and attention to detail.
• Excellent English communication (C1 level) for global collaboration.
• Ability to work under pressure and manage multiple priorities.
• Proficiency in Excel for data analysis and reporting.
• Familiarity with SQL/databases (nice to have).
• Excellent communication and presentation skills.
• Team-oriented attitude and adaptability to new processes

Bonus points if you have:

• Basic understanding of automation concepts or scripting.
• Knowledge of APIs and data integration principles.
• Experience with workflow optimization or process automation tools.
• Exposure to IT service management or configuration management systems.
• German language proficiency

WHAT WE OFFER?

• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical, and language training offers, access to e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
• Employee Assistance Program - legal, financial, and psychological consultations.
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care (Luxmed or Medicover), life insurance.
• Access to WorkSmile platform (possibility of using a wide range of products and services, including the Multisport card).