Maria
Maria
from Ukraine
See my story
Gonçalo
Gonçalo
from Portugal
See my story
Alejandra
Alejandra
from Colombia
See my story
Pier
Pier
from Italy
See my story
Sandra
Sandra
from Mexico
See my story
Frederik
Frederik
from Denmark
See my story
beign your career journey with accenture

Shell Business Operations
Projects and AP Process Experts Manager
Shell Business Operations
location iconLocations: Kraków
level iconLevel: manager/director
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Projects and AP Process Experts Manager
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:
Purpose of the role:

Accounts Payable (AP) in Finance Operations (FO) performs activities supporting various Shell businesses and entities. As a global team operating out of Manila, Krakow and Kuala Lumpur we are consisting of 3 sub-process teams namely Requisition to Pay, Non-Procurement Expenditure and Global Payments. Our process aims for on-time and correct payments for Shell business partners and vendors. The process supports 5 different lines of businesses and uses 11+ ERPs to analyze an manage Shell payables.

The Projects and Process Experts Manager – Accounts Payable position will lead the team of Project Managers and AP Excellence Subject Matter Experts in driving continuous and sustainable improvements as well as change agenda across teams/businesses aligning to wider business objectives. This role is responsible in delivering innovative solutions and strengthening and sustaining relevant process/business expertise in the organization. The post holder will also be responsible for defining the organizational structure of the projects and for interfacing with the functional teams associated with the project to enable E2E Process Improvements with key business partners in Contracting & Procurement, Treasury and other Finance teams.

This role offers an excellent opportunity for highly motivated individual who takes pride in leading and driving global process improvements working across boundaries. This involves leading strategic change discussions with senior stakeholders within and outside FO/Shell and playing an integral part in building Accounts Payable vision which is aligned with FO’s common agenda encompassing process improvement, talent development, knowledge retention and risk management.

Key Accountabilities:

1. More Business Impact through Operational Excellence

- Design and lead E2E process review to enable fit-for-purpose process/productivity measures and engagement forums across teams/functions
- Lead and drive Continuous Improvement (CI) agenda including strengthening CI behaviours to effective ways of identifying opportunities and building CI pipeline
- Coordinate and monitor to deliver process commitments on both value and costs, pertaining to but not limited to Integrated Process Plan
- Build and maintain Process Experts and Superusers network that enables meaningful cross learnings and effective replications
- Build and foster connections with relevant Process Excellence teams to facilitate timely issue resolutions, alignment of priorities and best practice sharing

2. Project Management

- Oversee the construction of projects from start to finish to achieve project cost, time and quality objectives.
- Ensure delivery of timely and high-quality change management projects and migrations
- Develop project plan and establish responsibility for assigned projects/task/milestones
- Establish clear decision-making and communication processes; monitors overall AP project progress.
- Lead E2E AP initiaves, coach and motivate Project /Process SME team members by leveraging best practices, experiences and know-how from other resources.

3. Business Partnering:

- Articulates the drivers/issues of major Shell Businesses/Functions within Accounts Payable, including an appreciation of differing cultures, motivations and constraint
- Uses commercial acumen and business driver understanding to influence business direction and co-create value.
- Understands critical relationships within business and function and whom to engage in various situations

4. Leadership:

- Lead, motivate and coach process experts to perform at their best potential
- Develop and maintain competency framework for Process Experts
- Role model ‘Leaders Developing Leaders’ and ‘Supervisors Expectations’

Requirements:
The successful candidate will be a Senior Leader of Team with 5-7 Project Managers/Experts and Process SMEs. As a line manager he/she will be responsible for:
- Managing Team’s workload; inspiring and motivating the Team to produce high quality deliverables
- Managing various people processes for/within the area of responsibility, including but not limited to recruitment, training, performance appraisal, promotions and transfers, people development and succession planning

Requirements:

- Degree in Business Admin, Accounting, Finance or equivalent
- At least 7 years work experience, with at least 2 years in team management role ideally in a multinational corporate environment
- Strong strategic and analytical thinking with proven ability to prioritise and take ownership of issues and effect sustainable change.
- Knowledge of accounting principles, accounting impact, financial risk and control methodology
- Experience in Accounts Payable processes is advantageous
- Ability to identify process/system improvement whilst keeping informed about relevant external developments is critical.
- Project management & strong change management skills essential
- A highly motivated, confident individual with exceptional multi -tasking capabilities able to work in a target driven, busy environment.
- Ability to exercise control and influence over change initiatives that impact multiple internal teams and customers across varying locations.
- Excellent communication and negotiation skills - ability to influence and contribute at a senior Global level and across multiple stakeholders/partners, internally and externally.
- Excellent listening skills with the ability to identify common trends and underlying problems.
- Ability to cultivate strong working relationships with stakeholders







Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer

This job is no longer available

Recruitment process for this position has ended.

Jobs that may interest you:

Accounts Receivable & Credit Control Analyst with French
flag English, French
locationKraków
2025-07-03
Senior AP Accountant with German (New SSC)
flag English, German
locationKraków
2025-07-04
FPandA Senior Analyst with English (She/He/They)
flag English
locationKraków
2025-07-08

Details

  • iconFinance & Accounting
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (1)

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!