What you will do:

• Manage a team delivering WFA services
• Be responsible for the WFA KPIs for own scope; track the performance of processes and services delivered, proactively implement actions if needed.
• Consider customer feedback and expectations; drive actions to improve customer satisfaction
• Drive implementation of digital roadmap
• Manage and drive change management and communication aligning with regional and global priorities
• Manage business demand (capacity management and change process)
• Drive process standardization across region

Experience and skills we are looking for:

• 3 or more years’ experience in HR operations combined with several years leading operational teams
• University degree - HR/finance/economics preferred
• Experience in managing HR operations
• Fluency in written and oral English and French
• Strong analytical and problem-solving skills
• Strong client service attitude, willingness to deliver above average to exceed client expectations
• Proactiveness and ownership
• Superior leadership skills
• MS Office and HCM system knowledge
• Recruitment and document management system knowledge would be an advantage

If you would like to have…

• Exciting job in an international company, with opportunities to lead and contribute to different projects & actions (e.g. CSR, charity, Employer Branding, Well-Being)
• Work in a diverse and supportive team of professionals
• Buddy, mentor & induction training - that will help you to smoothly find yourself in our company
• Special training tailored to your needs and career goals
• No formal dress code - we welcome people as they are and perceive diversity as value for the company
• Possibility to use foreign languages and to collaborate with cross-region teams
• Wide choice of benefits

And more… share your CV (in English) with us.