Job Title
Order Management Specialist
Job Description
In this role, you have the opportunity to
live your passion to Supply Chain and be responsible for timely and accurate processing of incoming orders
You are responsible for:
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Managing sales orders
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Processing order activities in SAP and other supporting applications.
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Processing order changes
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Maintaining good communication with stakeholders.
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Providing excellent customer service for our customers
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Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx).
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Together with team members continuously implementing improvements through Lean tooling and disciplines.
You are a part of
our Global Business Services EMEA Hub in Łódź, where we centralize essential Philips business processes. We offer support to HR, Finance, Procurement, Customer Service, Supply Chain and many other departments. Giving you the opportunity to work across multiple teams and functions, and on challenging and rewarding projects in a dynamic and fast-growing organization. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.
To succeed in this role, you should have the following skills and experience:
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Bachelor degree or vocational (MBO) degree with relevant work experience
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1-3 years experiences within Order Management
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Knowledge of logistics / supply chain (preferred)
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Very good level of English is a must
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Knowledge of SAP and/or equivalent ERP systems
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Strong customer service orientation and problem solving skills.
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Good communication skills (to factories and customers).
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Cultural awareness and pro-active behavior.
In return, we offer you
The unique combination of a business-critical, challenging role in a creative, empowering environment. Your professional development will be actively encouraged, so you can continue to grow and perform at your best, while being part of helping improve the lives of billions of people around the world.
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Annual bonus based on performance achieved
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Private medical care with option to extend it to family members
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Benefit System cards
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Discount for Philips’ products
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Relocation package applicable for people moving in from outside of Łódź region
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Wide variety of trainings & learning opportunities, including language upskill
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Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by 2030 delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
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