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Miinto Tech PL
Miinto Tech PL
location iconLocations: Warszawa
level iconLevel: specialist
Customer Care Agent with Danish
Workplace: Warszawa

Miinto is a leading e-commerce platform in fashion operating across Europe. Right now, we are looking for a new person who will provide excellent customer care support. As a Customer Care Agent at Miinto you will be making a difference for our customers every day and it is essential that you understand the importance of each customer and take pride in handling issues in a swift and efficient manner to ensure that business runs smoothly, and the customers are happy.

Why Miinto?

We are a dynamic and young company with more than 200 employees, passionately working to connect all fashion boutiques and brands in Europe on our platform, and we expect to triple our business over the next 3 years. You will become part of an international, diverse team of ambitious and dedicated subject matter experts to inspire and support you. The bar to join Miinto is high, we work hard, but we also take time to celebrate our successes, have fun and build relationships via frequent social activities.

What you'll do

  • Manage telephone line, email case queue and live chat by providing excellent customer care service in Danish and in English
  • Provide quick resolutions to inquiries regarding the website, products, returns and orders
  • Handle daily ad hoc tasks

What we're looking for

  • Very good written and spoken Danish and English
  • Flexibility to work full time during the week and sometimes on weekends or evenings
  • Good communication skills and high-quality awareness
  • Proactive approach to daily tasks and providing all customers with the best solution
  • Ability to spread positive attitude amongst customers and team members

What to expect from us

  • A truly multicultural work environment - we currently have employees from 15 countries around the world!
  • Possibility to work with us either on full-time contract or part-time if you are still studying or just want to earn some extra money :)
  • A lovely and vibrant office in the heart of Warsaw
  • A flat hierarchy built on trust and collaboration
  • Vibrant, humorous and easy-going atmosphere with occasional social events
  • Company discounts on Miinto/Showroom and nice package of benefits
  • The opportunity for development in a growing and exciting global eCommerce business with huge ambitions and a driven and dynamic leadership team

We will start interviewing as soon as we have qualified candidates, so please submit your resume in English

Wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (t.j. Dz. U. z 2016 r., poz. 922). Jednocześnie wyrażam zgodę na przetwarzanie przez ogłoszeniodawcę moich danych osobowych na potrzeby przyszłych rekrutacji.

Details

  • iconConsulting, Customer Service
  • iconEnglish, Danish
  • iconWarszawa, mazowieckie

Company profile

  • About us
  • Job offers (5)

selected offers

Career Opportunities for Dutch Speakers
flag English, Dutch
locationWarszawa
Career Opportunities for Hungarian Speakers
flag English, Hungarian
locationWarszawa
Career Opportunities for Croatian Speakers
flag English, Croatian
locationWarszawa

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