Maria
Maria
from Ukraine
See my story
Gonçalo
Gonçalo
from Portugal
See my story
Alejandra
Alejandra
from Colombia
See my story
Pier
Pier
from Italy
See my story
Sandra
Sandra
from Mexico
See my story
Frederik
Frederik
from Denmark
See my story
beign your career journey with accenture

EY Global Delivery Services
EY Global Delivery Services
location iconLocations: Warszawa
level iconLevel: manager/director
time iconWorking hours: Full time
Client Technology - Quality Assurance Lead
Warszawa

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and a powerful product engine that are integral to innovation at scale. You will work with technologists and business specialists, blending EY’s deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a champion for change and growth, you will be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact!

The opportunity

The selected candidate will:

  • Be the central point of expertise for, and advocate of all risk types includes managing strategic risk, reputational risk, financial risk, compliance risk and operational risk.
  • Be responsible for the development of a cohesive Risk Management Approach, Strategy, Deployment & Maintenance plan leveraging industry “best practice” for deployment across a wide portfolio of systems and services.
  • Be responsible for the adherence of all operation and change to a standard framework processes and controls, managing and mitigating risk and ensuring service stability and reliability.
  • Support the smooth ongoing operation and support of a portfolio of complex solutions and their successful deployment to user communities.
  • Develop trusted relationships with senior business partners to gain an in-depth understanding of key business processes, products and services, and influences others to ensure business case and customer satisfaction goals are met

Your key responsibilities

  • Deployment of an effective framework encompassing all relevant risk management and including Commercial, Reputational, Operational and IT Risk Management.
  • covering
  • Proactively review and update procedures and controls in response to new and clarified threats, business strategy, current industry thinking and mitigation strategies.
  • Effectively communicate risk both technically and to a C level executive.
  • Develop long-term, trusted relationships with senior partners to gain an in-depth understanding of products, services and key business processes and utilized deep business knowledge to oversees activities of multiple teams to provide project engineering work in alignment with business requirements

Skills and attributes for success

  • Highly advanced understanding of technology including networks, storage systems, servers, operating systems, applications, database and web platforms
  • Demonstrates in-depth knowledge of key business processes, products and services, within agreed areas of expertise and is able to provide feedback and advice to key partners, such as Product Owners, business sponsors and Service Delivery Managers on complex queries

To qualify for the role, you must have

  • More than 10 years of significant work experience leading Risk Management in large and complex environment.
  • Exceptional experience in customer facing roles
  • Extensive experience with modern technology understanding including cloud service, virtual networks/systems
  • Considerable experience working virtually in a globally-dispersed team
  • Strong communication and influencing skills with the ability to communicate complex technical information to all stakeholders
  • The ability to create consensus and understanding within virtual teams.
  • Ability to work under their own initiative, in support of a strategic end goal.

Ideally, you’ll also have

  • Experience working with ServiceNow or similar tool.
  • Experience working Agile/Scrum environment preferred.
  • Experience working in Dev Ops organizations preferred.
  • Experience in a professional services industry preferred.
  • Experience working in TFS and TFS Release Management is preferred.
  • Project management certification is helpful (PMI/CAPM or PMP, PRINCE2).
  • Familiarity with ITIL v2 or 3 would be advantageous

What we look for

  • A self-starter, independent-thinker, curious and creative person with ambition and passion!

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Benefits

  • Medical Cover by LuxMed
  • Life Insurance
  • Work from home bonus
  • Global language platform goFluent
  • Free access to Udemy, Skillsoft and other platforms
  • Intelectual Property Tax Benefit
  • Benefit system
    Multisport card, cinema and theatre tickets, ahopping vouchers and more to choose from
  • Social benefit fund
  • Charity programs
  • Business casual dresscode
  • Access to the office space
    As per needs in respect to safety quidelines
  • Referral program
    1500-5000PLN gross for successful employment of reffered person
  • EY Badges program
    And minimum of 40h per year for every empoloyee for Develompent activities
  • Car allowance
  • Additional bonuses
    Christmas, Child Day and other occassional vouchers and gifts
  • Additional budget for trainings and certificates
    Microsoft, ACCA, CIMA, Tech MBA, ServiceNow, SAP, Project Maagement, Cyber Security and more

Details

  • iconIT, Customer Service, BPO/SSC
  • iconEnglish
  • iconWarszawa, mazowieckie

Company profile

  • About us
  • Job offers (430)

selected offers

Career Opportunities for French Speakers
flag English, French
locationWarszawa
Career Opportunities for Hungarian Speakers
flag English, Hungarian
locationWarszawa
Career Opportunities for Finnish Speakers
flag English, Finnish
locationWarszawa

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!