Overall Job Purpose

This is an excellent opportunity to work within a fast-paced and dynamic team environment whilst gaining excellent experience in a variety of training disciplines. As the Junior Training Specialist you will be responsible for conducting various product trainings including induction training that will boost employees workplace performance. You will also be responsible for engagement and collaboration with internal and external stakeholders

Duties and Responsibilities

• Deliver and update training programmes including: Induction Trainings, Pillar Specific Trainings (Product and Process Trainings), Soft Skills Trainings, Refresher Trainings etc.
• Learn additional product specific trainings and act as a back-up trainer
• Coordinate training events: close co-operation with the Training TL and operations/support functions for planning, preparation and execution (including hardware and software checks)
• On time completion of all action items agreed with line manager and stakeholders
• Attend to all administration tasks in a timely and accurate manner
• Ability to deliver assigned module(s) and updates independently
• Deliver trainings using a variety of methods to include classroom learning, computer-aided training (if possible), training manuals etc
• Work with other Trainers and management to ensure trainings are delivered to the highest quality and efficiency
• Evaluate training courses and materials to seek improvements if needed
• Support employees ramp up and upskilling with the focus on clear measurement of the progress
• Analyse training needs, ensure actions are taken to minimise knowledge and soft-skills gaps
• Any other Ad hoc duties

Required Qualifications & Experience

• Fluency in written and spoken English is essential for this role
• Previous formal or informal experience as a trainer would be beneficial
• Excellent written and verbal communication skills with the ability to deliver clear messages
• Proven ability to develop and maintain effective relationships with others
• Ability to coach, mentor and motivate others to make the most of their available skills
• Ability to monitor and assess performance of yourself and other individuals
• Ability to deliver effective presentations and training sessions to a variety of audiences
• Strong administrative and I.T. skills
• Understanding of both conventional and modern training tools, methods, and techniques
• Ability to research and offer creative solutions
• Works collaboratively with others to accomplish team and organisation objectives
• Ability to work on own initiative to identify and solve problems using logic, judgment, data and recommend solutions to achieve the desired organizational goal or outcome
• Strong organisation, planning and prioritisation skills with the ability to manage several tasks within tight deadlines
• Flexible in a fast paced, changeable environment and can adapt quickly
• Results oriented with the ability to set and achieve challenging goals by effective time management
• Strong attention to detail to ensure information is complete and accurate
• Decision making based on comprehensive situation analysis
• Demonstrates a commitment to delivering highly effective service standards with both internal and external stakeholders
• Displays a high level of professional integrity and promotes conduct and behaviors consistent with company standards

Competencies

• Solutions Orientated
• Initiative
• Collaboration
• Organisational commitment
• Customer Focus
• Organisation & Planning
• Resilience & Adaptability
• Creativity and Innovation

What we offer

• Product Training and upskilling processes
• Vibrant, multi-cultural environment
• Career & Personal Development
• Quarterly performance bonus
• Subsidized Life Insurance
• Private medical care package
• Cafeteria program with wide range of employee benefits (including Multisport)
• Internal Team and Wellness Activities
• Work in a modern office environment with access to free snacks and drinks

Explore Majorel

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Majorel is an equal opportunity employer that embraces diversity. We are committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Majorel are based on business needs, job requirements and individual qualifications, without regard to gender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status or any other basis as protected by local law.

Majorel and its employees do not tolerate, engage in or support Human Trafficking, Forced Labor or Child Labor of any kind through Majorel’s activities, including in its supply chain, or assist Majorel clients or any other party in doing so.