Junior Customer Service Coordinator
Junior Customer Service Coordinator with English
RECRUITMENT PROCESS IN CONNECTION WITH LONG LEAVE OF ABSENCE
Your day to day activities will include:
- Daily follow up of projects under your assignment via various communications channels mail, teams, phone
- Organization, planning and coordination of work between various stakeholders in order to deliver your projects scopes to our end users
- Tracking project progress in Client tools
- Active participation in planned and ad hoc meetings with your team and or client
- Readiness to support your team members in solving issues
- Reporting your activities and financial well being of your projects
- Taking on new responsibilities as required by the dynamic nature of the deal
What do we expect:
- Very good English - minimum C1 level.
- Excellent self organizational skills
- Ability to follow guidelines given by management and work independently along them
- A can do approach and problem solving mindset
- Resistance to stress and ability to work under time pressure
- Experience in Customer Relations Management would be an asset
- Experience in MS Office Apps Outlook, Excel, MSTeams, etc. would be an asset
- Availability to work in 50/50 hybrid model from Warsaw office (Proximo II building)
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:
"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
Customer Service, BPO/SSC
English
