Maria
Maria
from Ukraine
See my story
Gonçalo
Gonçalo
from Portugal
See my story
Alejandra
Alejandra
from Colombia
See my story
Pier
Pier
from Italy
See my story
Sandra
Sandra
from Mexico
See my story
Frederik
Frederik
from Denmark
See my story
beign your career journey with accenture

Accenture
Digital Marketing Support Consultant with English
Accenture
location iconLocations: Warszawa
level iconLevel: specialist
time iconWorking hours: Full time

Digital Marketing Support Consultant

with English

Digital Marketing Support Consultant with English

What you will do:

  • Video call support (that will be recorded for quality purposes) to advertisers, agencies, and sellers on Ads product suite with clear and timely communication, quality deliverables, and innovative solutions

  • Build relationship with the client’s sales team to strengthen long-term cooperation

  • Perform proactive and reactive analysis of campaign delivery to increase performance and drive revenue, identifying problem areas that might impact campaign pacing that might require follow-ups with partners

  • Diagnose and troubleshoot technical issues that prevent customers from succeeding on our ad platforms

  • Be an expert on digital ad ecosystems; use data to troubleshoot campaign delivery, reporting, ad performance, and respond to campaign optimization queries

  • Audit campaign details such as clientsand#39; campaign goals, budgets, flight dates and any other information necessary to correctly complete client reports

  • Maintain established QA scores on responses and adhere to operational KPIs

Knowledge, Skills andamp; Abilities:

  • Minimum 1 year of experience working in Zendesk, Salesforce or similar CRM tools

  • Comfortable leveraging multiple tools to debug and troubleshoot

  • Excellent written, verbal, and presentation skills with strong interpersonal skills

  • Strong attention to detail and organizational skills and track record of working towards established KPIs

  • ·Customer-centric approach with a strong sense of empathy for customer issues and needs

What do we expect from you?

  • Bachelor s degree or relevant experience in Marketing, Advertising, STEM, or related field

  • Minimum 1 year of experience in digital advertising, ad operations, technology, or a similar field

  • C1 level of English proficiency

  • Solid understanding of programmatic ad buying and auction marketplace dynamics

  • Experience in ad trafficking, ad support and experience performing quality assurance checks and debugging issues with active campaigns

  • Strong analytical and problem-solving skills, including the ability to proactively solve difficult challenges, find creative solutions, and change direction quickly based on observations across data sets leveraging Excel or Google Sheets

  • Digital media industry knowledge and a desire to learn more about the industry

  • Readiness to work in fast-paced environment with a dynamic scope that evolves with time

What we can offer
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly offices
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activites and outings
  • Access to MyBenefit platrofm
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.pl

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

Details

  • iconConsulting, Marketing & PR
  • iconEnglish
  • iconWarszawa, mazowieckie

Company profile

  • About us
  • Job offers (74)
  • Our employees
  • Recruitment process
  • Benefits

selected offers

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!